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An Education, Training and Development (ETD) Lead will lead, design, develop and deliver the provision of ICT Training across an organisation(s). The primary purpose of this work will be to support the strategic agenda of the organisation, including links to statutory and corporate responsibilities. They will need to provide advice and guidance on matters relating to education and training provision. An ETD Lead is also likely to have programme management type responsibilities.

An Engagement Manager is responsible for managing the organisation's communications, engagement and marketing with the public, patients, partners and all other stakeholders. They will contribute to activities that engage with internal and external stakeholders, and promote the reputation of the organisation, through consultation, relationship-building and networking.

An Entry Level Apprentice in the area of health records and patient administration will be able to assist with a variety of duties. These may include helping with maintaining records, providing reception duties, maintaining databases and supporting communications. The role should give the individual a well rounded view of work streams in the health records and patient administration arena.

An ICT Apprentice will contribute to the service desk function by providing first line support to users of IT systems and services within an organisation(s). This will include logging requests for support, and providing technical fault diagnosis, advice and guidance. Apprentices will work under close supervision, and will be expected to develop their technical and customer service skills over time.

An Entry Level Apprentice in the area of information management will be able to assist with a variety of duties. These may include helping with the inputting of data, maintaining databases and supporting communications. The role should give the individual a well rounded view of work streams in the information management arena.