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All Job roles
There are currently 95 job roles in total.
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An Administrative Assistant will provide administrative support to a team or department. Such administrative support will enable the efficient operation of the service. The administrative support is likely to include making bookings, inputting details onto a system, receiving calls and record keeping.
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The Assistant Information Analyst provides analytical support to more senior Analysts and other Health Informatics staff. This will involve assisting in the maintenance of databases and carrying out data entry. It will also involve assisting in the provision of information and reporting based on established data sets. This is a progressive role involving significant personal development to move into more senior roles.
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An Assistant Librarian will provide professional support to the library and information services. They are likely to be involved in maintaining and developing specific services, as well as providing information skills training to library users.
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An Assistant Programme Officer generally provides administrative support to a programme manager. This support is likely to include taking notes at meetings, preparing reports, and collecting, collating and storing data. The post holder will also act as the first point of contact for programme enquiries, maintain programme documentation and resources, and contributing to programme monitoring.
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An Assistant Project Officer generally provides administrative support to a project manager. Such administrative support is likely to include taking notes at meetings, drafting brief reports, drafting letters of correspondence, arranging events and meetings, and producing papers for such meetings. The post holder also acts as the first point of contact for project enquiries, maintains project documentation and resources, and contributes to project planning.
An assistant project officer will need to be well organised and able to act independently to resolve day-to-day issues. They will also need to be able to use Microsoft Office products and have knowledge of Project Management IT products. |
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The Assistant Trainer will deliver training courses, programmes and documentation to members of staff on a variety of IT skills, applications, systems and essential skills in line with the organisation's overall training strategy.
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All projects and programmes should have a business case based on the benefits that will occur for individuals and organisations. A Benefits Manager will take responsibility for seeing through the benefits of such projects and programmes, and ensuring they become a reality. This will include all aspects of benefits realisation planning, from the identification of potential benefits, through to securing support and buy-in to benefits. They will also ensure that implementation activities are adequate to enable benefits to ensue. An important part of this role is to positively reflect and reinforce key messages regarding the potential benefits of projects and programmes throughout.
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A business analyst is involved in identifying and evaluating customer requirements for the provision of systems and services. They are also responsible for producing an outline of the agreed requirements. They will advise customers on the business case for developments, and also liaise with specialist groups of staff in relation to the requirements.
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A Business Support Manager will provide support to the senior management team within the Informatics Department. They will have responsibility for providing financial support, HR support, procurement and ordering. They will also be involved in coordinating and drafting regular reports in relation to the Informatics department.
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A Change and Release Manager will provide risk and impact assessment, change approval and authorisation, as well as overall management of acceptance into the service. They will require change management and project management skills. They will also require knowledge of the relevant technical area and business objectives.
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A Change Facilitator will generally be responsible for coordinating and facilitating business change processes, including process analysis, design and mapping. As well as contributing to the benefit and change plan and business case. A Change Facilitator is likely to facilitate groups, and coordinate the relationships between key stakeholders during the design, management and implementation of business change.
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A Change Lead will generally be responsible for initiating and overseeing large-scale change management programmes, such that optimum benefits are delivered in line with the organisation's business objectives. They are likely to have responsibility for workforce capability and capacity planning in relation to change management, and provide expert analysis and advice to the organisation on the delivery of change management programmes.
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A Change Manager will generally be responsible for overseeing change management projects, so that benefits to the organisation are fully realised. They are likely to contribute to the development of change management strategies for projects, ensure that relevant project milestones are achieved on time and within budget, and manage the change team. The latter role will entail providing change skills and methodology training to members of the change team.
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A Clinical Audit Facilitator implements clinical audits through involvement in design, analysis, data collection, report preparation and dissemination of results. They will need to be able to communicate audit results both orally and in writing to a range of audiences. They will also need to provide advice on clinical audit methods.
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A Clinical Coder will provide comprehensive, accurate and timely information for the organisation through the process of clinical coding. This will involve abstracting and analysing complex information from patients' case notes or other relevant sources, and translating medical terminology into clinical codes according to instructions.
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A Clinical Coding Manager will have responsibility for the management of the clinical coding department/team and overall responsibility for the accurate and timely completion of coded clinical data. They will also have responsibility for ensuring that there are comprehensive and effective procedures in place for the consistent provision of quality clinical information.
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A Clinical Coding Support Worker will provide administrative support to the Clinical Coding team and ensure that all uncoded case notes are located and delivered to the Clinical Coding team.
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A Clinical Director Lead will generally provide expert clinical advice and guidance on behalf of a team or organisation. They will usually have lead responsibility for the clinical aspect of the team/organisation's service. They are also likely to have important links with clinical staff, patient groups and other stakeholders. The purpose of the role is to ensure that the team, organisation provides a service that is clinically relevant and meets the needs of patients and the healthcare sector.
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A Clinical Engagement Lead will generally be responsible for managing the organisation's strategic communications, engagement and marketing functions. They will lead, manage, implement and shape the development of the communications and engagement strategy and action plan, and lead on policy development for engagement with internal and external stakeholders. The ability to work collaboratively and build relationships is a vital part of this role.
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The Clinical Informatics Specialist will provide specialist advice and facilitate the delivery of information systems across the health and social care economy. They will project manage, plan, coordinate and monitor the effective implementation of IT systems to support good clinical practice and business continuity. They will need to engage with a range of stakeholders including clinicians, health professionals, IT professionals, IT trainers and Government departments.
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The Clinical Informatics Specialist Manager will provide specialist advice, from a clinical perspective, regarding the development of the IT strategy across the health and social care economy. They will develop plans to support implementation projects, identify resource requirements, and develop bids for additional funding where this is necessary to support plans. As well as managing the clinical informatics team, they will monitor the progress of implementation against plans and report to the project board.
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A Clinical Knowledge Engineer is responsible for the design and development of an effective system to support the storage and transfer of clinical data and information. They will analyse existing clinical knowledge repositories, assess their limitations, and develop solutions to those limitations. They provide expert advice on knowledge management (KM) issues, and will provide training to programme managers, system architects and end users. They must maintain an up-to-date knowledge of all pertinent KM issues, and will be required to liaise and collaborate with academic groups and the research community.
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A Clinical Lead will have responsibility for the development of clinical IT systems in relation to current and emerging clinical requirements. This will include overseeing and managing the development process, and ensuring that the appropriate organisations and representative bodies are actively involved in the development process. It will also include ensuring that developments meet local and national policy guidance in relation to clinical matters.
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A Data Quality Manager provides advice, training and direction to the information management team/department, in relation to operational and strategic information requirements. This will include the development and implementation of a Data Quality Strategy, and the provision of a comprehensive Data Quality Service.
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A Data Validation Officer will assist with the timeliness, accuracy and quality of data registered for a specialist service. The Data Validation Officer will be required to carry out routine audits and QA checks of data collected and submitted to the specialist service. They are also likely to be tasked with the collection of additional data items for registration and other studies as required.
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A Data Warehousing Manager is involved in ensuring the capacity and future robustness of databases and data warehousing. This includes the quality assurance and validation of data contained within defined data standards. It will also involve ensuring that hardware/software updates are managed and implemented effectively.
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A Director of Informatics will plan, direct, manage and lead the development and delivery of the Informatics service. The Director of Informatics will be responsible for the development and implementation of strategy and policies for the Informatics service. The Director of Informatics will also be accountable for ensuring the effective management of Informatics resources, policy and strategy development.
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An Education, Training and Development (ETD) Lead will lead, design, develop and deliver the provision of ICT Training across an organisation(s). The primary purpose of this work will be to support the strategic agenda of the organisation, including links to statutory and corporate responsibilities. They will need to provide advice and guidance on matters relating to education and training provision. An ETD Lead is also likely to have programme management type responsibilities.
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An Engagement Manager is responsible for managing the organisation's communications, engagement and marketing with the public, patients, partners and all other stakeholders. They will contribute to activities that engage with internal and external stakeholders, and promote the reputation of the organisation, through consultation, relationship-building and networking.
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An Entry Level Apprentice in the area of health records and patient administration will be able to assist with a variety of duties. These may include helping with maintaining records, providing reception duties, maintaining databases and supporting communications. The role should give the individual a well rounded view of work streams in the health records and patient administration arena.
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An ICT Apprentice will contribute to the service desk function by providing first line support to users of IT systems and services within an organisation(s). This will include logging requests for support, and providing technical fault diagnosis, advice and guidance. Apprentices will work under close supervision, and will be expected to develop their technical and customer service skills over time.
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An Entry Level Apprentice in the area of information management will be able to assist with a variety of duties. These may include helping with the inputting of data, maintaining databases and supporting communications. The role should give the individual a well rounded view of work streams in the information management arena.
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The Head of Clinical Coding Services is likely to work with other heads of services (e.g. information management) in the strategic development of the clinical coding function and the improvement of clinical coding standards. The role is likely to be organisation wide ensuring departmental adherence to national guidelines and local policies and procedures through education, auditing and training.
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The Head of Health Records will have overall responsibility for the strategic development of the service. They will have responsibility for ensuring the efficiency, effectiveness, integrity and business focus of service. They will also be involved in investigating and advising on highly complex health records and information issues.
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The Head of Informatics Programmes is responsible for leading the management and delivery of all Informatics projects and programmes within a department. This includes managing project and programme management staff, as well as more specialist members of staff concerned with the delivery and effectiveness of projects and programmes (e.g. benefits management staff).
The Head of Informatics Programmes will also liaise, and ensure liaison, with Informatics related projects and programmes at a regional and national level. This will include ensuring that the organisation is working with other such projects and programmes in an appropriate and effective way. |
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The Head of Information will generally have responsibility for the delivery of high quality, timely and accurate management and clinical information. They will also support the development and delivery of strategic information requirements, within both corporate and clinical information areas. They will also have overall responsibility for Information Governance.
The Head of Information will also have management responsibilities for budgets, people and resources. |
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The Head of Information Services is responsible for the overall delivery of high quality, timely and accurate data and information. This will involve leading and managing staff involved in corporate recording, business intelligence, clinical coding, data quality assurance and information management.
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A Head of Information Technology provides leadership for the development, management and use of Information Technology (IT) across an organisation. They are responsible for IT support via service desk operations, application support and the training and development of health care staff in IT matters. They are also responsible for hardware support, voice and data telecommunications and IT security.
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A Head of Information Technology Security provides leadership for the security of information and systems. They will provide technical advice and guidance on all matters relating to ICT security strategy and policy. They will also be involved in developing security strategies and policies.
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The Head of Systems Development has lead responsibility for the delivery and management of high quality corporate, clinical and departmental systems. This includes managing the development and maintenance of systems, including the management of applications, resources and technical experts/staff. They will also have a major role to play in the development of organisational policies and strategies that relate to systems development and management.
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The Head of Training will have overall responsibility for the strategic development of the Training service. They will have responsibility for ensuring the efficiency, effectiveness, integrity and business focus of the service. They will also be involved in evaluating the exploitation of new technologies.
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A Health Economist will generally be responsible for investigating how resources are used in health care, and will aim to maximise the effectiveness of investment across the health economy. They will provide health economics and modelling expertise to the organisation and other stakeholders, deliver and/or commission research projects, commission external expertise, contribute to policy development and decision-making, and develop the use of applied health economic tools. They will present complex economic analyses to a range of stakeholders to gain commitment and understanding, and are expected to contribute to training and CPD development. Strong communication and collaborative skills are therefore a requirement.
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A Health Records Clerk is likely to be involved in initiating, retrieving and filing health records. This will include exchanging information with staff relating to records, appointments, and admissions. They will require knowledge of patient admissions systems and health records procedures.
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A Health Records Manager will be responsible for the management and development of the service. Responsibilities will include the development of policies and procedures for the service, timely monitoring arrangements and extensive communication within and outside the organisation. They will also be able to provide advice and guidance concerning all aspects of legislation governing Health Records.
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A Health Records Officer is responsible for the running of a Department and its staff. They are also responsible for health records systems.
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A Health Records Team Leader is likely to be involved in tracking and obtaining health records, including the investigation of potential missing health records. They are also involved in supervising the work of other team members in the health records area. They will require in-depth knowledge of patient admissions systems and health records procedures. They will also need good communication skills and have to liaise with a range of administrative and health records staff, as well as members of the public.
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An ICT Security Analyst will contribute to the security of information and systems through specialist input and expertise. They will provide technical advice and guidance on all matters relating to ICT security. They will also be involved in interpreting and implementing security policies, contributing to the enforcement of policy, contributing to system design from a security perspective and supporting security awareness raising campaigns. They may also conduct vulnerability assessments.
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An ICT Service Manager will be involved in coordinating and managing the delivery of a service, including people and stakeholder management, managing contracts, managing budgets and liaising with customers. They will require technical skills and knowledge in the area they have responsibility for, as well as knowledge of business objectives and contract law.
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An ICT Support Technician will assist in the delivery of ICT support for hardware and software used across the organisation(s). The individual will be involved in the installation, configuration and maintenance of hardware and software. They will also be involved in fault finding and rectifying problems with hardware and software. It may be that some aspects of this role will be delivered remotely but the skills and understanding required are the same.
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An implementation manager is responsible for the comprehensive and structured implementation of major systems/applications across services and organisations. The implementation manager will be in charge of coordinating implementation, at a technical and organisational level, as well as ensuring the successful take up of the systems/applications.
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An Information Analyst provides analytical support to clinicians and managers in order to facilitate clinical decision making, service development and performance management within the organisation(s). This will involve the production of data, information and intelligence using a variety of IT tools and analytical techniques.
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An information assistant is involved in the routine input and use of data on databases and IT systems. This will include day-to-day validation of data and contributing to the quality of data and information. The information assistant may also be involved in a number of other duties such as ordering supplies, using office equipment and obtaining routine data.
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An Information Assurance Manager provides assurances that the security, confidentiality and integrity of data and information is maintained. NHS organisations need robust information security management arrangements for the protection of their patient records and key information services, and to comply with legal and regulatory requirements (e.g. Freedom of Information Act, Data Protection Act, ISO 27001). Without effective security, NHS information assets may become unreliable and untrustworthy, may not be accessible where or when needed, or may be compromised by unauthorised third parties. The Information Assurance Manager is responsible for the implementing, maintaining, monitoring and improving the organisation's Information Security Management System (ISMS). They will also have leadership, line management and budgetary responsibilities.
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An Information Development Manager will work in conjunction with colleagues within an information team/department and be responsible for the delivery of high quality, timely and accurate management information. This will include the development and delivery of strategic information requirements including National Service Frameworks, Data Accreditation, Waiting Times data and Information Security.
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An Information Governance Assistant provides technical and administrative support to other members of staff working within Information Governance. This will include all matters relating to Information Governance e.g. data protection and freedom of information legislation and information security.
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An Information Governance Manager leads the development and co-ordination of effective Information Governance within an organisation(s). Information Governance is the way in which the health sector handles organisational information - in particular the personal and sensitive information of patients and employees. It allows organisations and individuals to ensure that personal information is dealt with legally, securely, efficiently and effectively, in order to deliver the best possible service.
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An Information Governance Officer provides managerial and technical support for information governance within an organisation(s). Information Governance is the way in which the health sector handles organisational information - in particular the personal and sensitive information of patients and employees. It allows organisations and individuals to ensure that personal information is dealt with legally, securely, efficiently and effectively, in order to deliver the best possible service.
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An Information Officer will support the provision of data and information for organisational purposes and to meet national/legal requirements. They will need to be able to use existing database systems for the entry, validation and extraction of information. They will also need to disseminate statistical information and results using a variety of methods.
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An Information Security Manager is responsible for the security, confidentiality and integrity of data and information, and for maintaining compliance with information security standards. They will maintain, monitor and test information security systems, and take part in system audits. In addition, they will work to persuade senior managers and officers to comply with security standards and will train ICT staff and systems administrators.
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An Information Specialist provides analytical support in specialist and focussed service areas such as Mental Health, Acute Care, Community Care, Contracting and Commissioning. This will involve the production of data, information and intelligence using a variety of IT tools and analytical techniques. It will also require knowledge of specified datasets relevant to the specialist area in which the individual is working.
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A Librarian will provide professional assistance for the delivery of the library and information service. They will usually have responsibility for discrete areas of the service e.g. collection management, enquiry services, classification etc. Included in this work will be day to day management responsibilities for members of staff and resources.
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A Library Assistant will provide administrative support to a library and information service. This will involve general housekeeping in the library such as shelving books and journals, processing library resources and assisting users of the service. It will also involve keeping library systems/records up-to-date and dealing with routine library correspondence.
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A Library Services Manager will manage the operational and strategic development of the library and information service. They will have overall responsibility for providing a service to users from healthcare and education, to support the delivery of care.
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A National Informatics Community Change Manager (ITIL) will manage requests for change to national informatics services, chair and convene national change advisory board, authorise acceptable changes to services, authorise forward schedules of change and report on the status and progress of changes.
This role may not be a full time role in its own right but may be combined with other role(s). |
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A Network Manager will have responsibility for the operation and administration of the organisation(s) internal networks, servers, email and network security systems. This will include administration and maintenance of existing servers, as well as the configuration and setting up of new servers and systems. The functionality and security of these systems is a central aspect of the work.
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A Patient Administration Officer is generally responsible for maintaining and developing patient administration systems, including appointment systems, referrals and record keeping. They will also act as a point of contact for members of the public, clinical staff and other individuals. They may also have involvement in training individuals in the use of information systems.
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A Principal Information Analyst is a higher level analyst with advanced technical and professional skills. The role is likely to involve interpreting strategy and policy to identify suitable analytical approaches, carrying out complex analysis, advising informatics teams on current innovations and helping to find solutions to challenges in analytical requirements.
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A Principal Project Manager is responsible for managing the successful delivery of a project or a number of related projects. Specifically, the principal project manager will support, facilitate and monitor the performance and progress of project(s) in order to ensure the required outputs are delivered to the required quality and within the constraints of resource, time and cost.
A principal project manager is likely to be involved in managing project managers, project officers and/or project support officers. In this capacity they may also have responsibility for mentoring and training members of the project management team. They are also likely to be responsible for managing the work of external contractors. |
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A Principal Statistician will lead and develop an efficient information, analysis and reporting service. They will take responsibility for ensuring that quality data and information is available to support health services. The Principal Statistician will have primary contact with internal staff, external organisations and the public on all information issues.
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A Programme lead is usually responsible for leading a major initiative, or a designated portfolio of projects. The projects are likely to be complex in nature and may have involvement across a range of organisations and at a National level. The programme lead will also be responsible for a project management team, often made up of project managers, project officers and/or project support officers. They are also likely to be responsible for managing the work of external contractors. The programme lead will need to ensure that the projects within their area of responsibility are coherent and balanced, with a strong focus on delivery. They will also have responsibility for making the business case for new areas of project activity. |
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A programme officer will provide support to a programme manager and assist with the overall management and delivery of a programme of work. Specifically, the programme officer will support, facilitate and monitor the performance and progress of a programme, ensuring that quality is maintained, issues are resolved, and risks are identified and managed.
A programme officer is likely to be involved in managing programme support officers and/or programme administrators, as well as monitoring programme budgets. |
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A project manager is generally responsible for delivering and providing the overall management of a single large project or a number of smaller simultaneous projects. Specifically, the project manager will support, facilitate and monitor the performance and progress of a project or project(s) in order to ensure the required outputs are delivered to the required quality and within the specified constraints of resource, time and cost.
A project manager is likely to be involved in managing project officers and/or project support officers. They may also be responsible for managing the work of external contractors. A project manager is likely to need knowledge and awareness of the context/subject matter of the project(s), but may not necessarily be an expert in the area. |
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A Project Officer's main responsibility is to provide project and organisational support to the project manager and project management team. This may be across one or more projects and is likely to involve a combination of administrative activities and some project management. The project officer is likely to assist in managing the project(s) through, for example, setting up and maintaining project documentation, being a useful point of contact for the project(s), carrying out research and development to support the project(s), producing ad hoc reports, and contributing to monitoring progress. They will also need to be able to use Microsoft Office products and Project Management IT products.
A project officer is likely to need knowledge and awareness of the context/subject matter of the project(s), but may not necessarily be an expert in the area. |
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A Receptionist will be involved in receiving patients, visitors and other individuals for health services. They are likely to use patient admin systems for the purpose of maintaining/up-dating records, supporting services and making appointments. They will need to communicate with patients, members of the public, clinical staff and others, using a variety of means (e.g. face to face, telephone, e-mail etc).
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Healthcare professionals increasingly will need to access national applications which have enhanced security embedded in order to protect patients' and users' details. To enable them to gain access, all users need to be registered and issued with a smartcard denoting the level and type of access they have. A Registration Authority Agent provides support to the Registration Authority Manager in implementing the registration service and is responsible for issuing smartcards, maintaining records, maintaining a log of service availability, reporting faults, and explaining the process to users.
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Healthcare professionals increasingly will need to access national applications which have enhanced security embedded in order to protect patients' and users' details. To enable them to gain access, all users need to be registered and issued with a smartcard denoting the level and type of access they have. A Registration Authority Manager will manage the organisation's registration service ensuring that all staff have full identify checks, and are issued with an appropriately configured smartcard to access systems in order to provide patient care with a secure audit trail. As well as managing the day-to-day registration service, the Registration Authority Manager may also need to assess the feasibility of integrating with other registration systems for new user set-up, induction, ID cards and starter and leaver processes.
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A Registration Officer will contribute to the accurate and timely validation, coding and processing of registration data, data abstraction and audit. Registration will be undertaken to agreed National and International standards. A Registration Officer will apply coding International rules together with the rules of the appropriate classification for recording treatment.
The Registration Officer is also likely to be involved with the collection of additional data items for registration and other studies as required. |
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A Registration Team Leader will manage the day to day work of the Registration service to ensure the accurate and timely validation, coding and processing of registration data/data abstraction and audit, this role will be undertaken in conjunction with registration and validation duties. They will also ensure that registration is carried out to agreed National and International standards. In addition, they will be involved in applying coding according to International Classification for Diseases.
A Registration Team Leader may also be involved with managing and designing the collection of additional data items for R& D studies. |
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A Senior Clinical Audit Facilitator is involved in the management of staff and resources to deliver the clinical audit process. They are also likely to have specialist input to the design, analysis, data collection, reporting and dissemination of results of clinical audits. They will also need to provide advice and guidance on clinical audit processes.
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A Senior ICT Support Technician will assist in the delivery of ICT support for hardware and software used across the organisation(s). A detailed knowledge of systems and infrastructure is required enabling the ability to diagnose complex integrated service issues. It may be that some aspects of this role will be delivered remotely but the skills and understanding required are the same.
A Senior ICT Support Technician will also provide specialist knowledge and guidance on technical aspects of systems and services, and act as local experts and reference points. |
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A senior information analyst will support the development and provision of a comprehensive information service. They will provide technical expertise in the analysis, interpretation and presentation of complex data/information to managers and clinicians. They will also provide data/information to external stakeholders to ensure the organisation is able to meet its national commitments and mandatory requirements.
A senior information analyst is also likely to have responsibility for managing staff and resources. |
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A Senior Statistician will take the lead in the complex analysis of data and information requirements for a service. The Senior Statistician will be expected to work as part of the statistical team by analysing data and information using recognised statistical techniques, interprets results and reports using all available media. They will also provide advice and guidance on statistical issues to users of the service.
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A senior systems developer is involved in the design, development and (in some cases) implementation of ICT systems for use by a wide range of users. They have responsibility for ensuring that the systems and applications meet the needs of users. They are also likely to be involved in the provision of specialist advice and support in a variety of contexts, including operational and strategic decision making.
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The Senior Trainer will have responsibility for developing and co-ordinating the delivery of training. They will also lead, design and develop training in relation to specialist healthcare systems and have a role in the evaluation of new training materials/approaches. |
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A Service Desk Manager will contribute to the management of ICT support for hardware and software used across the organisation(s). This will include the management of the service desk personnel. They will also ensure that service incidents are evaluated and resolved by appropriate subject matter experts.
The Service Desk Manager will ensure that appropriate resources are in place to meet current and future business demands. They will also communicate the status of services and service improvement programmes. |
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A Service Desk Operator will provide first line support to users of IT systems and services within an organisation(s). This will include logging requests for support, resolving requests and/or assigning requests to other members of the team.
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A Statistician will generally work as part of the statistical team by analysing data using recognised statistical techniques, interpreting results and reports using all available media. They will also provide advice and guidance on statistical issues and reports to users of the service.
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A Systems Analyst will review customer requirements and produce a detailed specification for the work that is required. The information on customer requirements may come via colleagues (e.g. business analysts) or from additional work with others. The Systems Analyst will determine how the requirements should be delivered, produce a development plan and support other individuals involved in the development process.
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A Systems Developer is involved in the development of information systems for the provision of corporate and clinical data and information. They will also provide technical support to enable the effective use and maintenance of such systems.
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A Systems Development Manager has responsibility for the development of corporate, clinical and departmental systems to enable a health organisation to meet its key business and clinical objectives. This includes managing all aspects of the development process from start to completion, including the management of applications, resources and technical experts/staff.
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A Technical Architect provides the link between services and developers who build the IT systems. Technical Architects work on a wide range of complex projects in healthcare such as planning the structure of a patient records database for the NHS. The key responsibility is to ensure that the separate parts that make up the overall system are working together, satisfying the requirements of the organisation and meeting the needs of users.
Technical Architects might specialise in a particular part of a system's framework, for instance security, or be responsible for the entire structure, supervising a project team made up of architects, system analysts and developers. |
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The Trainer will design, develop and deliver training courses, programmes and documentation to members of staff on a variety of IT skills, applications, systems and essential skills in line with the organisation's overall training strategy. They will also have a role in assisting the evaluation of applications for the purposes of re-training staff in their use. |
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93.
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The Training Manager will have responsibility for the overall management, development and evaluation of Training (e.g. ICT training) across an organisation(s). This will include providing a reliable and cost effective training service that meets the needs of users and the organisation(s). They will also be involved in developing the service in line with the strategic direction of the organisation(s). |
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94.
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A Ward Clerk will be involved in receiving patients, visitors and other individuals onto the ward. They are likely to use patient admin systems for the purpose of maintaining/up-dating records, supporting services and making appointments. They will need to communicate with patients, members of the public, clinical staff and others, using a variety of means (e.g. face to face, telephone, e-mail etc).
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95.
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A Web Information Developer will maintain information on websites in line with specified requirements. They will also be involved in maintaining and developing user databases, and ensuring content is up-to-date, as well as assessing future development needs for web sites and making recommendations.
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