Browse by Career Framework Level

A Change Lead will generally be responsible for initiating and overseeing large-scale change management programmes, such that optimum benefits are delivered in line with the organisation's business objectives. They are likely to have responsibility for workforce capability and capacity planning in relation to change management, and provide expert analysis and advice to the organisation on the delivery of change management programmes.

A Clinical Engagement Lead will generally be responsible for managing the organisation's strategic communications, engagement and marketing functions. They will lead, manage, implement and shape the development of the communications and engagement strategy and action plan, and lead on policy development for engagement with internal and external stakeholders. The ability to work collaboratively and build relationships is a vital part of this role.

A Clinical Knowledge Engineer is responsible for the design and development of an effective system to support the storage and transfer of clinical data and information. They will analyse existing clinical knowledge repositories, assess their limitations, and develop solutions to those limitations. They provide expert advice on knowledge management (KM) issues, and will provide training to programme managers, system architects and end users. They must maintain an up-to-date knowledge of all pertinent KM issues, and will be required to liaise and collaborate with academic groups and the research community.

A Clinical Lead will have responsibility for the development of clinical IT systems in relation to current and emerging clinical requirements. This will include overseeing and managing the development process, and ensuring that the appropriate organisations and representative bodies are actively involved in the development process. It will also include ensuring that developments meet local and national policy guidance in relation to clinical matters.

An Education, Training and Development (ETD) Lead will lead, design, develop and deliver the provision of ICT Training across an organisation(s). The primary purpose of this work will be to support the strategic agenda of the organisation, including links to statutory and corporate responsibilities. They will need to provide advice and guidance on matters relating to education and training provision. An ETD Lead is also likely to have programme management type responsibilities.

The Head of Clinical Coding Services is likely to work with other heads of services (e.g. information management) in the strategic development of the clinical coding function and the improvement of clinical coding standards. The role is likely to be organisation wide ensuring departmental adherence to national guidelines and local policies and procedures through education, auditing and training.

The Head of Health Records will have overall responsibility for the strategic development of the service. They will have responsibility for ensuring the efficiency, effectiveness, integrity and business focus of service. They will also be involved in investigating and advising on highly complex health records and information issues.

The Head of Informatics Programmes is responsible for leading the management and delivery of all Informatics projects and programmes within a department. This includes managing project and programme management staff, as well as more specialist members of staff concerned with the delivery and effectiveness of projects and programmes (e.g. benefits management staff).

The Head of Informatics Programmes will also liaise, and ensure liaison, with Informatics related projects and programmes at a regional and national level. This will include ensuring that the organisation is working with other such projects and programmes in an appropriate and effective way.

The Head of Information will generally have responsibility for the delivery of high quality, timely and accurate management and clinical information. They will also support the development and delivery of strategic information requirements, within both corporate and clinical information areas. They will also have overall responsibility for Information Governance.

The Head of Information will also have management responsibilities for budgets, people and resources.

The Head of Information Services is responsible for the overall delivery of high quality, timely and accurate data and information. This will involve leading and managing staff involved in corporate recording, business intelligence, clinical coding, data quality assurance and information management.

A Head of Information Technology provides leadership for the development, management and use of Information Technology (IT) across an organisation. They are responsible for IT support via service desk operations, application support and the training and development of health care staff in IT matters. They are also responsible for hardware support, voice and data telecommunications and IT security.

A Head of Information Technology Security provides leadership for the security of information and systems. They will provide technical advice and guidance on all matters relating to ICT security strategy and policy. They will also be involved in developing security strategies and policies.

The Head of Systems Development has lead responsibility for the delivery and management of high quality corporate, clinical and departmental systems. This includes managing the development and maintenance of systems, including the management of applications, resources and technical experts/staff. They will also have a major role to play in the development of organisational policies and strategies that relate to systems development and management.

The Head of Training will have overall responsibility for the strategic development of the Training service. They will have responsibility for ensuring the efficiency, effectiveness, integrity and business focus of the service. They will also be involved in evaluating the exploitation of new technologies.

A Health Economist will generally be responsible for investigating how resources are used in health care, and will aim to maximise the effectiveness of investment across the health economy. They will provide health economics and modelling expertise to the organisation and other stakeholders, deliver and/or commission research projects, commission external expertise, contribute to policy development and decision-making, and develop the use of applied health economic tools. They will present complex economic analyses to a range of stakeholders to gain commitment and understanding, and are expected to contribute to training and CPD development. Strong communication and collaborative skills are therefore a requirement.

A Programme lead is usually responsible for leading a major initiative, or a designated portfolio of projects. The projects are likely to be complex in nature and may have involvement across a range of organisations and at a National level. The programme lead will also be responsible for a project management team, often made up of project managers, project officers and/or project support officers. They are also likely to be responsible for managing the work of external contractors.

The programme lead will need to ensure that the projects within their area of responsibility are coherent and balanced, with a strong focus on delivery. They will also have responsibility for making the business case for new areas of project activity.

A Technical Architect provides the link between services and developers who build the IT systems. Technical Architects work on a wide range of complex projects in healthcare such as planning the structure of a patient records database for the NHS. The key responsibility is to ensure that the separate parts that make up the overall system are working together, satisfying the requirements of the organisation and meeting the needs of users.

Technical Architects might specialise in a particular part of a system's framework, for instance security, or be responsible for the entire structure, supervising a project team made up of architects, system analysts and developers.