Browse by Career Framework Level

All projects and programmes should have a business case based on the benefits that will occur for individuals and organisations. A Benefits Manager will take responsibility for seeing through the benefits of such projects and programmes, and ensuring they become a reality. This will include all aspects of benefits realisation planning, from the identification of potential benefits, through to securing support and buy-in to benefits. They will also ensure that implementation activities are adequate to enable benefits to ensue. An important part of this role is to positively reflect and reinforce key messages regarding the potential benefits of projects and programmes throughout.

A Business Support Manager will provide support to the senior management team within the Informatics Department. They will have responsibility for providing financial support, HR support, procurement and ordering. They will also be involved in coordinating and drafting regular reports in relation to the Informatics department.

A Change and Release Manager will provide risk and impact assessment, change approval and authorisation, as well as overall management of acceptance into the service. They will require change management and project management skills. They will also require knowledge of the relevant technical area and business objectives.

A Clinical Coding Manager will have responsibility for the management of the clinical coding department/team and overall responsibility for the accurate and timely completion of coded clinical data. They will also have responsibility for ensuring that there are comprehensive and effective procedures in place for the consistent provision of quality clinical information.

The Clinical Informatics Specialist Manager will provide specialist advice, from a clinical perspective, regarding the development of the IT strategy across the health and social care economy. They will develop plans to support implementation projects, identify resource requirements, and develop bids for additional funding where this is necessary to support plans. As well as managing the clinical informatics team, they will monitor the progress of implementation against plans and report to the project board.

An Engagement Manager is responsible for managing the organisation's communications, engagement and marketing with the public, patients, partners and all other stakeholders. They will contribute to activities that engage with internal and external stakeholders, and promote the reputation of the organisation, through consultation, relationship-building and networking.

A Health Records Manager will be responsible for the management and development of the service. Responsibilities will include the development of policies and procedures for the service, timely monitoring arrangements and extensive communication within and outside the organisation. They will also be able to provide advice and guidance concerning all aspects of legislation governing Health Records.

An ICT Service Manager will be involved in coordinating and managing the delivery of a service, including people and stakeholder management, managing contracts, managing budgets and liaising with customers. They will require technical skills and knowledge in the area they have responsibility for, as well as knowledge of business objectives and contract law.

An implementation manager is responsible for the comprehensive and structured implementation of major systems/applications across services and organisations. The implementation manager will be in charge of coordinating implementation, at a technical and organisational level, as well as ensuring the successful take up of the systems/applications.

An Information Assurance Manager provides assurances that the security, confidentiality and integrity of data and information is maintained. NHS organisations need robust information security management arrangements for the protection of their patient records and key information services, and to comply with legal and regulatory requirements (e.g. Freedom of Information Act, Data Protection Act, ISO 27001). Without effective security, NHS information assets may become unreliable and untrustworthy, may not be accessible where or when needed, or may be compromised by unauthorised third parties. The Information Assurance Manager is responsible for the implementing, maintaining, monitoring and improving the organisation's Information Security Management System (ISMS). They will also have leadership, line management and budgetary responsibilities.

An Information Development Manager will work in conjunction with colleagues within an information team/department and be responsible for the delivery of high quality, timely and accurate management information. This will include the development and delivery of strategic information requirements including National Service Frameworks, Data Accreditation, Waiting Times data and Information Security.

An Information Governance Manager leads the development and co-ordination of effective Information Governance within an organisation(s). Information Governance is the way in which the health sector handles organisational information - in particular the personal and sensitive information of patients and employees. It allows organisations and individuals to ensure that personal information is dealt with legally, securely, efficiently and effectively, in order to deliver the best possible service.

An Information Security Manager is responsible for the security, confidentiality and integrity of data and information, and for maintaining compliance with information security standards. They will maintain, monitor and test information security systems, and take part in system audits. In addition, they will work to persuade senior managers and officers to comply with security standards and will train ICT staff and systems administrators.

A Library Services Manager will manage the operational and strategic development of the library and information service. They will have overall responsibility for providing a service to users from healthcare and education, to support the delivery of care.

A National Informatics Community Change Manager (ITIL) will manage requests for change to national informatics services, chair and convene national change advisory board, authorise acceptable changes to services, authorise forward schedules of change and report on the status and progress of changes.

This role may not be a full time role in its own right but may be combined with other role(s).

A Principal Information Analyst is a higher level analyst with advanced technical and professional skills. The role is likely to involve interpreting strategy and policy to identify suitable analytical approaches, carrying out complex analysis, advising informatics teams on current innovations and helping to find solutions to challenges in analytical requirements.

A Principal Project Manager is responsible for managing the successful delivery of a project or a number of related projects. Specifically, the principal project manager will support, facilitate and monitor the performance and progress of project(s) in order to ensure the required outputs are delivered to the required quality and within the constraints of resource, time and cost.

A principal project manager is likely to be involved in managing project managers, project officers and/or project support officers. In this capacity they may also have responsibility for mentoring and training members of the project management team. They are also likely to be responsible for managing the work of external contractors.

A Principal Statistician will lead and develop an efficient information, analysis and reporting service. They will take responsibility for ensuring that quality data and information is available to support health services. The Principal Statistician will have primary contact with internal staff, external organisations and the public on all information issues.

Healthcare professionals increasingly will need to access national applications which have enhanced security embedded in order to protect patients' and users' details. To enable them to gain access, all users need to be registered and issued with a smartcard denoting the level and type of access they have. A Registration Authority Manager will manage the organisation's registration service ensuring that all staff have full identify checks, and are issued with an appropriately configured smartcard to access systems in order to provide patient care with a secure audit trail. As well as managing the day-to-day registration service, the Registration Authority Manager may also need to assess the feasibility of integrating with other registration systems for new user set-up, induction, ID cards and starter and leaver processes.

A Systems Development Manager has responsibility for the development of corporate, clinical and departmental systems to enable a health organisation to meet its key business and clinical objectives. This includes managing all aspects of the development process from start to completion, including the management of applications, resources and technical experts/staff.